Shipping & Delivery

We offer free shipping on all orders within the continental United States, but we do not ship to P.O. Boxes and APO/FPO addresses.

Processing Time
Most of our products are custom-made to order, so please allow 3-7 business days for us to create your custom product before it is shipped. During busy periods, such as holidays or sales events, processing times may be longer, but we will do our best to keep you informed of any delays.

Shipping Methods and Times
We ship all orders within the continental United States via UPS. The shipping time varies depending on your location and can range from 7 to 12 business days after your order has been processed. Please note that shipping times are estimates and not 100% guaranteed.

Order Tracking
Once your order has shipped, we will provide you with a tracking number via email. You can use this tracking number to check the status of your order at any time.

Shipping Costs
We offer free shipping on all orders within the continental United States, with the exception of P.O. Boxes and APO/FPO addresses.

International Shipping
This is an exciting development for us! We’re thrilled to announce that we now offer international shipping services to Germany, France, United Kingdom, Netherlands, Sweden, Spain, and Australia. Our team has partnered closely with logistics providers to ensure that your goods are handled with care and delivered safely during the international transportation process.

Shipping Address
Please ensure that you provide the correct shipping address when placing your order. We are not responsible for packages that are delivered to the wrong address due to incorrect information provided by the customer.

Delivery Issues
If your order is lost or damaged during shipping, please contact us immediately so that we can assist you in resolving the issue. However, we are not responsible for shipping delays or delivery failures caused by extreme weather, natural disasters, or other events that are beyond our control.

Order Changes and Cancellations
If you need to make changes to your order or cancel it altogether, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes or cancellations once your order has been shipped.

Contact Us
If you have any questions or concerns about our shipping policy, please contact us at support@smartwingshome.com. We are always happy to help.

Thank you for choosing BlindsMagic for your custom product needs.